Customer Service

Cryptocurrency Payments

What is cryptocurrency?

Cryptocurrency is a digital asset recorded on a distributed ledger. Its value can change quickly and transactions may be irreversible.

How to pay with cryptocurrency

Where supported, the authorised checkout presents a specialist payment provider and a time-limited conversion quote. Do not transfer cryptocurrency in response to an enquiry message.

Accepted cryptocurrency

Supported currencies and networks vary by provider and region. Always verify the network and wallet address in the authorised checkout.

Refunds in cryptocurrency

Refund handling and conversion are governed by the payment provider and the terms accepted at checkout.

Know Your Customer (KYC)

The payment provider may request identity checks to meet financial-services and anti-money-laundering requirements.

TripleA

TripleA is a third-party payment provider used in selected regions. Its own terms and privacy notice apply.

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