Customer Service

Contact us

Customer Service

Available Monday to Friday, 9:00 AM – 6:00 PM Riyadh time.

Phone:

+966 800 850 0357

+201501718044

+442039848044

+96522279504

FAQs

Find the answers you need in our FAQs

Quick Actions
Check the status of my order

Cancel my order

Return my order

Check my return status

We'll be in touch soon

We aim to respond within 24 hours, but during busy periods like holidays, sales and special campaigns we may take a little longer getting back to you.

Want to get in touch? Scroll down for more details.

Step by step to cancel or return your order

Send the team your order reference and tell us whether you would like to cancel or return an item. We’ll confirm the next steps by email.

Email our Customer Service team

Open the enquiry form and include as much product or order detail as possible.

General contacts

For product, catalogue, privacy or accessibility questions, contact our Customer Service team using the enquiry form.

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